You will receive three emails from us. The first email is your confirmation of order. This is confirmation that we have received your order. It is not confirmation that the order you have placed is guaranteed to be in stock or that it can be fulfilled. Sometimes errors do occur in our stock inventory or other customers order just before you. We cannot be liable or responsible for any loss occurring because your items are not in stock. We will endeavour to contact you as soon as possible if this is the case. The 2nd email you get from us is your email receipt and means that your order has been processed, your item(s) are in stock. The 3rd email will tell you that your order is being shipped.
We will make every effort to deliver your order within the time estimate (the estimate is in working days unless otherwise stated) provided on our website. However, this is an estimate, and delivery within the time quoted cannot be guaranteed. If the goods are not delivered within the time we have estimated, please feel free to contact us by telephone (+44 (0)7977934299) or email and we will try to resolve the issue promptly.
The Order Status request facility is there for your convenience and allows you to highlight to us that you have yet to receive your order. If you are using this facility please ensure you complete all the required information and only submit a request once the estimated delivery time has elapsed or we may not respond to that request.
We will not be liable for any loss caused to you by late delivery over the estimated provided.
Duty/Import/General Sale Tax on International Delivery
For countries outside the EU there may be taxes and fees or other charges that you may be liable for. Please check with your local customs office before the order is placed as these charges vary from country to country and we do not have a control over these charges. We have provided an idea of the duty threshold on our website but this is for guidance only and may change at any time.
If local import and custom charges are refused or not paid by you, then the item could be returned to us or possibly even destroyed. If your order is not returned to us we may not be able to refund you for your order. We would not be able to refund any original postage costs paid and can only refund for the returned products minus any costs incurred in returning them to us.
Do you ship to my country?
Scapa Sniper Tape unfortunately for any number of reasons is unable to ship to certain countries please see the list below. The only exception is UK forces and government employees working overseas in these countries. In which Case the only delivery methods that will be used is the BFPO & APO systems Below is a list of most countries we currently do not ship to *Afghanistan, Algeria, Angola, Bangladesh, Benin, Bolivia, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Conga, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, Guinea-Bissau, Indonesia, Iran, Iraq, Jordan, Kenya, Liberia, Libya, Malaysia, Mali, Mauritania, Morocco, Niger, Nigeria, North Korea, Oman, Pakistan, Papua New Guinea, Romania, Rwanda, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Venezuela & Yemen.
* Scapa Sniper Tape reserves the right to include any country at anytime without prior notice and can cancel any purchase at anytime